Frequently Asked Questions

Headquartered in New York City, Loews Hotels is a wholly-owned subsidiary of Loews Corporation. Alex Tisch is the President and CEO of Loews Hotels.

Loews Hotels & Co owns and/or operates 26 hotels and resorts across the U.S. and Canada.

• Arlington, Texas: 
  • Live! by Loews – Arlington, TX 
  • Loews Arlington Hotel 
• Atlanta, Georgia: 
  • Loews Atlanta Hotel 
• Chicago, Illinois: 
  • Loews Chicago Hotel 
  • Loews Chicago O’Hare Hotel 
• Coral Gables, Florida: 
  • Loews Coral Gables Hotel 
• Coronado Bay, California: 
  • Loews Coronado Bay Resort 
• Hollywood, California:  
  • Loews Hollywood Hotel 
• Kansas City, Missouri: 
  • Loews Kansas City Hotel 
• Miami Beach, Florida:  
  • Loews Miami Beach Hotel 
• Minneapolis, Minnesota:  
  • Loews Minneapolis Hotel 
• Nashville, Tennessee: 
  • Loews Vanderbilt Hotel 
• New Orleans, Louisiana: 
  • Loews New Orleans Hotel 
• New York City, New York: 
  • Loews Regency New York  
• Orlando, Florida:
  • Loews Portofino Bay at Universal Orlando Resort 
  • Hard Rock Hotel at Universal Orlando Resort 
  • Loews Royal Pacific Resort at Universal Orlando Resort 
  • Loews Sapphire Falls Resort at Universal Orlando Resort 
  • Universal’s Cabana Bay Beach Resort 
  • Universal’s Aventura Hotel 
  • Universal’s Endless Summer Resort – Surfside Inn and Suites 
  • Universal’s Endless Summer Resort – Dockside Inn and Suites 
• Philadelphia, Pennsylvania: 
  • Loews Philadelphia Hotel 
• St. Louis, Missouri: 
  • Live! By Loews – St. Louis, MO 
• Tucson, Arizona:  
  • Loews Ventana Canyon Resort 
• Toronto, Canada 
  • Bisha Hotel Toronto 

Loews Hotels & Co is a luxury, family-friendly, pet-friendly hotel brand with both resort and city locations. We offer spacious accommodations including both rooms and suites. 

You can give us a call at 800-235-6397, text us at the Chat Your Service number provided on your confirmation email or visit our website loewshotels.com to use the web chat feature.

Yes. All Loews Hotels offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in showers, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests).

Loews Loves Families! Whether you’re on vacation or adding a little family time to a work trip, we give your troop everything they need to explore, learn, and discover with imaginative, engaging experiences. From cribs to crayons and night lights to child-proofing kits, we have amenities on-call so you can focus on what matters: family fun.

Loews Loves Pets! We love four-legged family members and treat them like one of our own. We can only accommodate two pets per room. And for everyone’s safety, we require up-to-date vaccinations. Rooms with pets may require a bit of extra cleaning, so please call us or check your hotel’s web page for details on policies and fees that might affect your stay. 

Making a reservation for one of our 26 Loews Hotels properties is easy. Simply visit our website loewshotels.com or call 800-235-6397.

Loews Hotels & Co accepts all major credit cards and debit cards with a credit card logo. Payment by check is permitted. Checks must be mailed to the property at least 2 weeks in advance of check-in. For guests wishing to pay with cash at check-out, a credit card is still required at check-in. Tap-to-pay options are available as long as they are attached to a major credit card or debit card with a credit card logo on it. 

No. Loews Hotels & Co does not have a loyalty program.

To retrieve your Loews Hotel hotel bill, click this My Bill link and provide your first name, last name, email address, and confirmation number.

If you are staying at a Loews Hotel but the name on your reservation differs from the credit card holder, you will need to fill out a Credit Card Authorization Form.

Yes. You may purchase Loews Hotels & Co Gift Cards on our website. Gift cards are valid at any Loews Hotels destination except Loews Bisha Hotel Toronto. Loews currently offers 3 different types of gift cards: 

1. Brand-wide Loews Hotels Gift Cards 

2. Brand-wide Loews Hotels e-Gift Cards 

3. Property-specific Gift Cards 

Loews Hotels & Co. does have a mobile app. You can download the Loews Hotels mobile app for Apple and Android devices.

You can give us a call at 800-235-6397, text us at the Chat Your Service number provided on your confirmation email, or visit our website loewshotels.com to use the web chat feature.