Frequently Asked Questions
Loews Hollywood Hotel
Here is your source for all things related to our Hollywood hotel. Find answers to the most commonly asked questions, including information about the hotel, restaurants, amenities, and local area.
Arrival
Is there parking at Loews Hollywood Hotel?
Self-parking is $20 + tax per vehicle, per day (does not include in-and-out privileges). Available at the Ovation Hollywood garage. Valet parking is $55 per night plus tax (includes in-and-out privileges).
What time is check-in and check-out at Loews Hollywood Hotel?
Check-in time is at 4:00 PM and check-out is at 11:00 AM. We will do our best to accommodate early arrivals and late check-outs and fees may apply. We cannot guarantee either early or late check-in, but as with all special requests, we will always note it in your reservation.
General
What is the Loews Hollywood Hotel cancellation policy?
Reservations must be canceled by 4 PM local time, 24 hours prior to arrival to avoid a one-night plus tax fee. Loews Hollywood Hotel has fully refundable rooms available to book on our site, which can be canceled up to a few days before check-in. Cancellation policy subject to change. For reservations made through a travel agent or online booking platform, please contact them directly as your reservation will be subject to their terms and conditions.
Are pets allowed at Loews Hollywood Hotel?
Yes, pets are welcome at Loews Hollywood Hotel. We limit the number of pets to two per room. There is a charge of $100 per accommodation, per stay. Service animals are exempt from fees. All pets receive their own gifts including bowls and a special treat. Please check our Loews Loves Pets page for more info regarding pet amenities and policies or contact us directly.
How may I retrieve my Loews Hollywood hotel bill?
To retrieve your Loews Hollywood hotel bill, click this My Bill link and provide your first name, last name, email address, and confirmation number.
I'm staying at Loews Hollywood Hotel but the name on my reservation differs from the credit card holder. How do I obtain a Credit Card Authorization Form?
If you are staying at Loews Hollywood Hotel but the name on your reservation differs from the credit card holder, you will need to fill out a Credit Card Authorization Form.
Services & Amenities
Is there an airport shuttle at Loews Hollywood Hotel?
No. We do not offer airport transportation. Los Angeles International Airport (LAX) is roughly 13 miles away. Hollywood Burbank Airport (BUR) is 7 miles away.
Does Loews Hollywood Hotel have a pool?
Yes. Located on the fifth floor is our outdoor, heated pool where the views are spectacular.
Dine & Drink
What choices do I have to eat within walking distance from Loews Hollywood Hotel?
There are several dining choices within Loews Hollywood Hotel including our H2 Kitchen & Bar, Preston's, and In-Room Dining. Some of our services, food, and beverage, and/or amenities may not be available during your stay. For the most up-to-date information on what’s happening, text our Customer Engagement Center at 817-382-2988.
Accommodations
Do you provide ADA-compliant accommodations at Loews Hollywood Hotel?
Yes. Loews Hollywood Hotel offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in showers, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests).
Local Area
Which popular attractions are close to Loews Hollywood Hotel?
Right next door to Loews Hollywood Hotel is the famous Ovation Center. It’s a great choice for shopping, people-watching, enjoying a few games of bowling, and the Hollywood Walk of Fame. This is also the home of the famous Dolby Theatre, the home of the Academy Awards. Universal Studios Hollywood is just a short 3 miles away. Learn more about our Hollywood neighborhood.
Weddings
What do I need to do to confirm my wedding date is available?
Once you have selected your wedding date, we will send you pricing and availability. From there, we will put together an agreement to reserve event space on your desired date.
Is there a deposit due?
Yes. A deposit of 25% of the agreed-upon food and beverage minimum spend is required at contract signature. Additional deposit schedules will be determined in your agreement.
Can I bring in my own wine?
Yes – however a corkage fee of $25 per bottle applies, along with service charges and taxes.
Does Loews Hollywood Hotel offer special group rates or discounted guest rooms for my guests?
Yes, please inquire with your Catering Manager.
When is the menu tasting?
Menu tastings may be scheduled anytime between 3-6 months from your event date.
Am I allowed to bring in outside food and beverage?
Outside food may be brought into the hotel for menu items of ethnic origin that we are not able to replicate at the hotel. Please ask your Catering Manager for a list of approved vendors.
How do I coordinate a cake tasting?
We will provide you with our cake vendor’s contact information and you can reach out to them directly to schedule a time that works best for you.
Will someone be there to assist during my wedding day?
Absolutely! Your Catering Manager will be onsite to support the execution of hotel event logistics. Given the detail and intricacy of weddings, however, we do recommend a Wedding Day Coordinator to assist with other aspects of the ceremony and reception.
COVID-19
What are the cleanliness and hygiene measures currently in place at the Loews Hollywood Hotel?
At Loews Hotels & Co the safety and well-being of our guests, team members, and communities are always a top priority.
Loews Hotels & Co is one of the first hospitality brands to receive the WELL Health-Safety Rating for Facility Operations and Management through the International WELL Building Institute (IWBI), the global authority on healthy buildings.
Nearby University Questions
Are the exclusive college rates available year-round?
Loews Hollywood Hotel's exclusive college rates are available year-round, tailored to accommodate your needs and based on availability.
Does Loews Hollywood Hotel provide shuttle or transportation services to nearby universities?
Loews Hollywood Hotel does not offer shuttle or transportation services from the hotel to the nearby universities. We recommend transportation options such as ride-sharing services.
Are rental cars available from Loews Hollywood Hotel to travel to nearby universities?
For guests interested in rental car services to travel to nearby universities, visit the Avis office located on the lobby level of Loews Hollywood Hotel.
How close is the University of California, Los Angeles (UCLA)?
The University of California, Los Angeles (UCLA) is located 8.4 miles from Loews Hollywood Hotel.
How close is the University of Southern California (USC)?
The University of Southern California (USC) is located 11.1 miles from Loews Hollywood Hotel.
How close is the American Film Institute?
The American Film Institute is located 2 miles from Loews Hollywood Hotel.
Business Travel
Does Loews Hollywood Hotel have a program for small to mid-size corporations where they offer discounted pricing/rates?
Yes. Our Neighborhood Perks program is perfect for small and mid-sized businesses. It offers exclusive discounts, personalized service, and monthly perks for your corporate travelers. Learn more and enroll online: Neighborhood Perks program.
Does Loews Hollywood Hotel offer exclusive discounts and perks for corporate travelers?
Absolutely. Loews Hollywood Hotel offers several programs designed to benefit business travelers from your company. Here are some options:
- Neighborhood Perks: This program caters specifically to small and mid-sized businesses. Enjoy discounts of up to 20% off our best available rates and additional perks like dedicated booking assistance and monthly specials. Learn more and enroll online: Neighborhood Perks program.
- Corporate Discounts: Loews Hollywood Hotel may offer customized discounts based on your business needs for companies booking a high volume of rooms. Contact Matt Baker at 323-491-1201 or Matt.Baker@loewshotels.com for more information.