Frequently Asked Questions
Loews Regency New York
Here is your source for all things related to our Upper East Side Manhattan hotel on Park Avenue. Find answers to the most commonly asked questions, including information about the hotel, restaurants, amenities, and local area.
Arrival
Is there parking at Loews Regency New York Hotel?
Yes. Overnight/24-hour parking is available for $90 per car including tax. SUVs and other oversized vehicles will incur an additional $15 charge. Hourly rates available. Entrance located on 61st Street between Park and Madison Avenues. The garage has a height limit of 6.8 feet high. You can also text our Customer Engagement Center at 817-382-2988 to check for available packages that may include valet parking.
What time is check-in and check-out at Loews Regency New York?
Check-in time is at 4:00 PM and check-out is at 11:00 AM. We will do our best to accommodate early arrivals and late check-outs and fees may apply. We cannot guarantee either early or late check-in, but as with all special requests, we will always note it in your reservation.
General
What is the Loews Regency New York Hotel cancellation policy?
Reservations must be canceled by 4:00 PM local time, 72 hours prior to arrival to avoid a one-night plus tax fee. Cancellation policy subject to change. For reservations made through a travel agent or online booking platform, please contact them directly as your reservation will be subject to their terms and conditions.
Are pets allowed at Loews Regency New York Hotel?
Yes, pets are welcome at Loews Regency New York Hotel. We limit the number of pets to two per room. There is a charge of $150 per accommodation, per stay. Service animals are exempt from fees. All pets receive their own gifts including bowls and a special treat. Please check our Loews Loves Pets page for more info regarding pet amenities and policies.
How may I retrieve my Loews Regency New York hotel bill?
To retrieve your Loews Regency New York hotel bill, click this My Bill link and provide your first name, last name, email address, and confirmation number.
I'm staying at Loews Regency New York but the name on my reservation differs from the credit card holder. How do I obtain a Credit Card Authorization Form?
If you are staying at Loews Regency New York but the name on your reservation differs from the credit card holder, you will need to fill out a Credit Card Authorization Form.
Services & Amenities
Is there an airport shuttle from the airport to Loews Regency New York?
No. We do not offer airport transportation. La Guardia Airport (LGA) is roughly 30 minutes from Loews Regency New York Hotel. John F. Kennedy International Airport (JFK) and Newark Liberty International Airport (EWR) are both roughly 45 minutes from the hotel. There are taxi and rideshare options available at the airport.
Is there a spa in Loews Regency New York Hotel?
Yes. Julien Farel Salon & Spa is a 10,000-square-foot salon and spa offering hair, beauty, and spa services located on the second floor of the hotel. Please visit our spa page to view hours of operation and book an appointment online. Advance reservations are recommended. There is also a fitness center that is open daily.
Do you have fridges or microwaves in the rooms at Loews Regency New York Hotel?
Both can be requested and are complimentary. You can text our Customer Engagement Center at 817-382-2988 to make requests for them on your reservation.
Dine and Drink
What choices do I have to eat within walking distance of Loews Regency New York Hotel?
There are several choices within the hotel including The Regency Bar & Grill, which features the famous Power Breakfast as well as lunch, dinner, and drinks at the bar. Reservations are strongly recommended and can be made online via Resy or by calling the restaurant. Enjoy the food of The Regency Bar & Grill in the comfort of your hotel room with in-room dining. Sant Ambroeus Coffee Bar is located on 61st street beside the hotel and offers coffee, signature pastries, sandwiches, and an evening menu complete with wine and cocktails. For the most up-to-date information on what’s happening, text our Customer Engagement Center at 817-382-2988.
Accommodations
Do you provide ADA-compliant accommodations at Loews Regency New York Hotel?
Yes. Loews Regency New York Hotel offers accommodations with spacious layouts for easy wheelchair access, accessible bathrooms with roll-in showers, accessible toilets with grab bars, shower seats available upon request, and ADA devices and equipment (for hearing-impaired guests).
Local Area
Which popular attractions are close to Loews Regency New York Hotel?
Loews Regency New York Hotel is ideally located on the corner of Park Avenue and 61st Street on the Upper East Side. The hotel is steps from Fifth Avenue and many other iconic cultural and commercial landmarks including Central Park, the Central Park Zoo, Museum Mile, Madison Avenue shopping, Broadway, St. Patrick's Cathedral, and Rockefeller Center. Learn more about our Upper East Side New York neighborhood.
Business Travel
Does Loews Regency Hotel have a program for small to mid-size corporations where they offer discounted pricing/rates?
Yes. Our Neighborhood Perks program is perfect for small and mid-sized businesses. It offers exclusive discounts, personalized service, and monthly perks for your corporate travelers. Learn more and enroll online: Neighborhood Perks program.
Does Loews Regency Hotel offer exclusive discounts and perks for corporate travelers?
Absolutely. Loews Regency Hotel offers several programs designed to benefit business travelers from your company. Here are some options:
- Neighborhood Perks: This program caters specifically to small and mid-sized businesses. Enjoy discounts of up to 20% off our best available rates and additional perks like dedicated booking assistance and monthly specials. Learn more and enroll online: Neighborhood Perks program.
- Corporate Discounts: Loews Regency Hotel may offer customized discounts based on your business needs for companies booking a high volume of rooms. Contact Alina Erb at 212-339-4099 or Alina.Erb@loewshotels.com for more information.