Services + Amenities

Cabana Courtyard

The Cabana Courtyard offers fun for the whole family. Here you’ll find a huge swimming pool complete with dive tower-themed water slide, outdoor billiard tables, chess and checker tables, bag toss games, shaded picnic tables, a large fire pit, and the Atomic Tonic poolside bar.

Cabana Pool

Located in the Cabana Courtyard, the Cabana Pool offers a “zero entry” sand beach, an iconic dive-tower-themed water slide, and a fun interactive water play area for the kids. Plus, hotel guests can rent poolside cabanas on a daily basis. Each is equipped with an HDTV, Wi-Fi access, phone, mini refrigerator with bottled water, safe, fan, and lounge chairs for the ultimate poolside experience. To reserve one during your stay, call 407-503-4175.

Lazy River Courtyard

The Lazy River Courtyard is home to a sparkling swimming pool that features a lazy river with tubes available for purchase, the poolside The Hideaway Bar & Grille, two fire pits, and plenty of outdoor seating perfect for relaxing and soaking up the warm Florida sunshine.

Poolside Cabanas

If you prefer a little privacy while you relax, hotel guests can rent poolside cabanas on a daily basis. Each is equipped with an HDTV, Wi-Fi access, phone, mini refrigerator with bottled water, safe, fan, and lounge chairs for the ultimate poolside experience. To reserve one during your stay, call 407-503-4175.

Poolside Activities & Recreation

From splash contests to hula hoop contests and poolside movies, you’ll find something fun to do poolside for the whole family. Check with the front desk upon your arrival to find out what’s happening during your stay.  

Hours are subject to availability. Please inquire about applicable hours upon arrival at the hotel.

Game Room

Game-O-Rama offers the latest high-tech arcade games, as well as a few challenges from the old-school days, such as classic Skee-Ball. 

Galaxy Bowl

Nothing says family fun like an afternoon or evening hearing the pins fall at the neighborhood bowling alley. At Universal Cabana Bay Beach Resort you’ll find ten lanes of ten-pin action at the hotel’s own Galaxy Bowl. Located on the 2nd floor of the hotel’s lobby building, the bowling alley comes complete with a table service restaurant so you don’t even have to stop to eat! 

“And one and two and one and two…” Get in shape at the complimentary Jack LaLanne Physical Fitness Studio, located on the 2nd floor of the hotel’s lobby building. Featuring upscale Life Fitness cardiovascular and weight equipment, the fitness studio is complimentary for hotel guests. Come relive the era of television’s physical fitness pioneer Jack LaLanne, follow along with one of his workouts, or view his memorabilia.

Hours

Hours are subject to availability. Please inquire about applicable hours upon arrival at the hotel.

The Jack LaLanne Physical Fitness Studio at Universal Cabana Bay Beach Resort is complimentary to all guests staying within the Loews Hotels complex at Universal Orlando Resort. 

Refresh and recharge at Mandara Spa, found at our Loews Portofino Bay Hotel at Universal Orlando™. With soothing therapies including massages, facials, body treatments, salon services, and more, we will ensure you are feeling pampered and looking your best.

Our signature Loews Loves Kids Programs are designed to make it fun and easy for families to travel with children and teens. From lending libraries of games to childproofing kits, we have everything to make your family's travel as seamless as possible.

• Age Requirements: You must be 21 years of age, and provide proper identification upon check-in, to book a room at Cabana Bay Beach Resort. There must be at least one person in the reserved room who is 21 years of age or older. 
• Mail Services: Guest can receive mail throughout their stay. If you intend to receive mail during your stay, please be sure to include the resort’s mailing address, along with your name and arrival day for your reservation. Please note that a $5 per package handling fee will apply to all packages that are received through the Luggage Service desk. The hotel cannot accept groceries or any other perishables that are mailed to the resort.
• Rental Car Services
  • Avis^® desks are located next to the Universal Orlando™ Vacation Planning Center and are open seven days a week from 8 am–5 pm. To make a reservation††, call (407) 503-4156

**Rates are subject to change without notice.

Mobility Scooter Rentals:

For guests who need to rent a mobility scooter during their stay, we have four preferred vendors who are allowed to deliver equipment on hotel property.

The preferred vendors are listed below. Please be aware that no other companies are allowed to deliver mobility scooters on hotel property.

• Buena Vista Rentals - Visit Site
• BP Mobility - Visit Site
• Scooter Bug - Visit Site
• Apple Scooter - Visit Site

# Dates and times are subject to change. Entertainment is subject to availability.

‡ Complimentary transportation for groups of four (4) available on a limited basis. Transportation for one (1) – three (3) players requires a surcharge. Program and transportation are subject to change without notice and not valid with any other promotions or discounts.

Universal Cabana Bay Beach Resort strives to meet the needs of its guests with disabilities. Please contact the hotel if you have any special requests relating to your disability or need any additional accessibility information about the resort’s facilities and services.

The following areas are accessible:

• Public entrance
• Route from the hotel’s public entrance to the registration area
• Route from the hotel’s public entrance to the accessible guestrooms
• Route from the hotel’s public entrance to the restaurants
• Route from the hotel’s public entrance to retail locations
• Route from the hotel’s public entrance to arcade
• Route from the hotel’s public entrance to bowling alley
• Route from the hotel’s public entrance to the exercise facilities
• Route from the hotel’s public entrance to the swimming pools
• Route from the hotel’s public entrance to the Courtyard Cabanas
• Registration desk (e.g. lowered counter provided)
• Concierge desk (e.g. lowered counter provided)
• Public restrooms
• Accessible parking spaces for cars in the self-parking facility
• Accessible parking spaces for vans in the self-parking facility
• Restaurants (e.g. accessible tables provided)
• Exercise facility
• Swimming pools (pool lifts provided)

Additional accessibility information:

• Accessible guest rooms with mobility features have doorways that provide 32” of clear width
• Wheelchair accessible guest transportation
• Hotel has TTY for guest use
• Assistive listening devices for meetings upon request
• Guest room TVs have closed captioning or closed caption decoders provided
• Service animals are welcome
• Signage for permanent rooms and spaces have Braille and tactile characters
• Elevators have audio floor indicators
• Hotel employees will read printed/visual information to guests who are blind/low vision and provide verbal directions to locations on the Hotel property

Our hotel offers the following accessible room types:

• Mobility Accessible Poolside Family Suite, w/roll-in shower- Exterior Entry
• Mobility/Hearing Accessible Poolside Family Suite, w/roll-in shower - Exterior Entry
• Mobility Accessible Poolside Family Suite, w/transfer shower - Exterior Entry
• Mobility Accessible Poolside Family Suite, w/ADA tub - Exterior Entry
• Hearing Accessible Poolside Family Suite - Exterior Entry
• Mobility Accessible Family Suite, w/roll-in shower- Exterior Entry
• Mobility Accessible Family Suite, w/ADA tub - Exterior Entry
• Hearing Accessible Family Suite - Exterior Entry
• Mobility/Hearing Accessible Poolside Standard Room, w/roll-in shower
• Mobility Accessible Poolside Standard Room, w/roll-in shower
• Mobility Accessible Poolside Standard Room, w/ ADA tub
• Hearing Accessible Poolside Standard Room
• Mobility Accessible Standard Room, w/roll-in shower
• Mobility/Hearing Accessible Standard Room, w/ADA tub
• Mobility Accessible Standard Room, w/ADA tub
• Hearing Accessible Standard Room
• Mobility Accessible Poolside Family Suite, w/roll-in shower - Interior Entry
• Mobility Accessible Poolside Family Suite, w/ADA tub - Interior Entry
• Hearing Accessible Poolside Family Suite - Interior Entry
• Mobility Accessible Family Suite, w/roll-in shower - Interior Entry
• Mobility Accessible Family Suite, w/ADA tub - Interior Entry
• Hearing Accessible Family Suite - Interior Entry
• Mobility Accessible Volcano Bay View Standard Room, w/ADA tub
• Mobility/Hearing Accessible Volcano Bay View Standard Room, w/ADA tub
• Hearing Accessible Volcano Bay View Standard Room
• Mobility Accessible Volcano Bay View 2-Bedroom Suite, w/roll-in shower

Our hotel also offers “Florida Special Rooms” which have the following features:

• Grab bars on the side and rear wall of toilet
• Bed with an open frame that allows the passage of lift devices
• Toilet with a seat height of 17”-19”